Application successfully submitted
Your application is now under review.
Thank you for applying for professional access to Orders.Clinic. Our team is reviewing your account information, professional credentials, practice details, and any supporting documentation submitted with your application.
Application status
Compliance review
What happens next
A clear path from application to marketplace access.
Our review process is designed to confirm professional eligibility, establish the correct ordering permissions, and determine which product categories may be made available to your account.
Compliance review
We review your application, professional role, practice information, business details, shipping information, and the supporting documentation you submitted.
We may contact you if information is missing, unclear, expired, or requires additional verification.
Professional verification
Depending on your profession and requested product categories, we may verify licensing, NPI information, prescribing or ordering authority, DEA registration, business records, or other credentials.
Available permissions may vary by professional role, jurisdiction, product, and participating vendor.
Account activation
Once your application is approved, you will receive an email with instructions for activating your account and accessing the products available to your approved profile.
Approval does not necessarily provide access to every product or vendor available through Orders.Clinic.
While you wait
Prepare to begin ordering.
Having your practice, patient, payment, and shipping information available can help you move faster after account approval.
Prepare your practice
Gather the information that may be needed to configure your account and place eligible patient-specific orders.
Explore what may be available
Available categories depend on your approved credentials, professional role, location, participating vendors, and applicable ordering requirements.
Need to update your application?
Submitted something incorrectly?
If you need to correct your application, provide additional documentation, update your contact information, or ask a question about the approval process, contact the Orders.Clinic support team. Include the email address used for your application and your reference number when available.
Frequently asked questions
What to expect during review.
How long does application review take?
Most complete applications are reviewed within one to two business days. Applications requiring additional documentation, manual verification, vendor confirmation, or clarification may take longer.
How will I know when my application has been reviewed?
Orders.Clinic will send an update to the email address associated with your application. Check your inbox, spam folder, and any email-security filtering used by your organization.
Can I access the marketplace before approval?
Marketplace access and professional ordering permissions become available only after your account has been reviewed, approved, and activated.
What happens if additional information is required?
We will contact you using the email address associated with your application. Your review may remain pending until the requested information or documentation is received and verified.
What documents might be requested?
Depending on your role and requested product access, we may request professional licensing, NPI information, DEA registration, prescribing or ordering authority, business registration, practice information, identification, shipping information, or vendor-specific documentation.
Does account approval guarantee access to every product?
No. Product access may vary based on your professional role, credentials, jurisdiction, approved ordering permissions, participating vendor requirements, product category, inventory, and applicable law.
Can more than one person from my practice have an account?
Additional professional or administrative users may be permitted based on their role and the account controls available to the practice. Each user may be required to maintain individual login credentials and appropriate permissions.
What should I do if I entered incorrect information?
Contact support@orders.clinic as soon as possible. Include the email address used for your application, your name, practice name, and a clear description of the information that needs to be corrected.
Thank you for choosing Orders.Clinic.
We are reviewing your application and will contact you when your account is ready or if additional information is required.
Submission of an application does not guarantee approval, account activation, access to a particular product, or authorization to place an order. Orders.Clinic may request additional information, limit account permissions, delay review, deny an application, suspend access, or require reverification when reasonably necessary. Product access depends on professional credentials, jurisdiction, participating vendor requirements, product category, account permissions, inventory, and applicable law.